Citizen Engagement
PLL Citizen Portal
A public-facing web portal that connects citizens to your permitting, licensing, and land use workflows — 24/7, without phone calls. Built on Cityworks PLL, it reduces staff workload and improves community transparency.
- Online permit applications, status tracking, and fee payment
- Configurable forms that match your existing PLL workflows
- Real-time sync with Cityworks — no double data entry
- Mobile-friendly for applicants on any device
- Branded to match your organization's look and feel
PLL Citizen Portal
Online Permitting & Licensing
Field Operations
Centricity Locates
Streamline your underground utility locate process with a Cityworks-integrated workflow. Crews get what they need in the field, and dispatchers see everything in one place.
- Automated ticket intake from 811 and One-Call centers
- Map-based dispatch and assignment within Cityworks
- Mobile field completion with photo capture
- Compliance reporting and audit-ready records
- Reduces locate response time and missed tickets
Centricity Locates
Utility Locate Management
Scheduling
Calendar App
A visual scheduling layer built on top of Cityworks that makes it easy to see what's planned, assign work, and prevent conflicts — without leaving your asset management system.
- Drag-and-drop work order scheduling on a calendar view
- Filter by crew, asset type, district, or priority
- Integrates with existing Cityworks work orders and inspections
- Prevents double-booking of equipment and personnel
- Printable daily and weekly crew schedules
Calendar App
Visual Work Scheduling